Refund Policy
At Raj Meds, we prioritize customer satisfaction and aim to provide high-quality pharmaceutical products and services. If you are not completely satisfied with your purchase, please review our refund policy for detailed information on how to request a refund.
Eligibility for Refunds
- Incorrect or Damaged Products: If you receive an incorrect or damaged product, you may request a refund within 7 days of receiving your order.
- Product Defects: In case of product defects or quality issues, please contact us within 7 days of receiving the product to be eligible for a refund.
- Prescription Medications: Refunds for prescription medications will only be processed if there is a dispensing error or product defect. We cannot accept returns of prescription medications for other reasons due to regulatory and safety concerns.
Non-Refundable Items
- Used products
- Products without their original packaging
How to Request a Refund
- Contact Customer Support: Reach out to our customer support team at +91 712 2957786 with your order number, the reason for the refund request, and any relevant photos of the product.
- Review Process: Our team will review your request and respond within 3 business days.
- Return Instructions: If your refund request is approved, you will receive instructions on how to return the product. Please follow these instructions carefully to ensure a smooth refund process.
- Refund Processing: Once we receive the returned product and confirm its condition, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.
Contact Us
For any questions or further assistance with our refund policy, please contact our customer support team at [email protected] or call us at .